This conversation takes place between a bus station Ticketing Officer and a female passenger. The girl inquires about her journey from the station in-charge.
Passenger: Excuse me sir. I need to get some information about passengers bus time. May I ask you?
Ticketing Officer: Absolutely. What information do you need?
Passenger: What time is the next bus from here to Trincomalee district?
Ticketing Officer: A bus left 10 minutes ago.
Passenger: Yes. I came to travel on that bus. But, due to the traffic jam on the road, I could not reach the bus station on time.
Ticketing Officer: Did you miss the bus?
Passenger: Yes. I missed the bus.
Ticketing Officer: The next bus is at 7.00 pm. You can travel by that bus.
Passenger: So do we have to wait for two hours?
Ticketing Officer: Yes. The next bus is two hours later to Trincomalee.
Passenger: Isn't there any other bus between 7.00 pm and the bus means it will be 12.00 pm to reach Trincomalee. At that time, I had no one to carry me.
Ticketing Officer: So if you go before that, there is a bus to Anuradhapura in 10 minutes. It will pass through the Dambulla area. You can get down at Dambulla and travel by Trincomalee bus from there. The Trincomalee bus comes there once every 15 minutes.
Passenger: That's good. Can I book a seat for Dambulla?
Ticketing Officer: Yes. You have to pay 630 Rupees for Dambulla.
Passenger: Is the bus ticket 630 rupees for Dambulla?
Ticketing Officer: No. The ticket charge was 580 rupees. We charge 50 rupees for booking the seat.
Passenger: No problem. I asked for just some information.
Ticketing Officer: That's fine. We are committed to answering passenger's every questions.
Passenger: I have already booked a seat for Trincomalee earlier. Didn't use it. That ticket is in my hand. Can it be canceled?
Ticketing Officer: The time for that seat booking registration is over. Nothing can be done about it. You make a new payment and book a seat registration for Dambulla.
Passenger: OK. I will pay for that. Do the booking the seat.
Ticketing Officer: Do you want a window seat? Or are there any seats?
Passenger: Yes. A window seat is better.
Ticketing Officer: Go and sit in seat number 32. Go quickly. Only five minutes left.
Passenger: Is there any other seat before this digit?
Ticketing Officer: Wait a minute. I'll check and let you know.
Passenger: OK. waiting...
Ticketing Officer: Seat numbers 06 and 18 are available. Which seat do you want?
Passenger: Give me the seat number 06.
Ticketing Officer: OK. I reserve the seat number 06 for you.
Passenger: Thank you very much. I work in Colombo. I am forever obliged for your assistance.
Ticketing Officer: Where do you work in Colombo?
Passenger: My office is in the Maradhana in Colombo. I am a journalist. I have been working as an Sub-Editor for a Tamil magazine for the last 3 years.
Ticketing Officer: Good. Being a journalist is a job full of responsibilities.
Passenger: Thank you again. Goodbye.
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